Customer Case Studies — NaxTrader
Case Studies

Real brokerages. Real numbers.

See how brokerages across Southeast Asia, MENA, Europe, and Latin America launched, migrated, and scaled their operations on NaxTrader.

50+
Brokerages launched
7 days
Average time to live
61%
Avg platform cost reduction vs MT5
$10B+
Monthly volume processed
MT5 MigrationRetail FXSoutheast AsiaTradingView

Apex Markets

Retail Forex Brokerage

Southeast Asia (Malaysia & Thailand)

"From MT5 contract renewal to full NaxTrader migration in 6 weeks"

The Challenge

Apex Markets was facing a 38% increase on their MT5 white label renewal — from $9,200 to $12,700/month — with no room to negotiate. Simultaneously, their top-tier clients were requesting TradingView charts, which MetaQuotes explicitly blocked. Their back office was a patchwork of three separate tools that didn't integrate, causing daily manual reconciliation work.

The Solution

NaxTrader replaced the trading terminal, CRM, back office, and mobile apps in a single migration. The Apex team ran both platforms in parallel for 4 weeks, migrating clients in batches by account tier. NaxTrader's Sumsub KYC integration absorbed 1,200+ existing verified accounts via bulk import.

We were dreading the migration — last time we changed systems it took 6 months and we lost clients. NaxTrader had us fully live in 6 weeks and our platform costs dropped by more than half.

David Lim, CEO, Apex Markets

Results

Platform cost reduction61%

From $12,700/mo MT5 to $5,000/mo NaxTrader (Growth plan + mobile)

Client activation rate+34%

TradingView terminal drove higher post-onboarding trading activity

Back office hours saved22 hrs/week

Unified CRM + withdrawal management eliminated manual reconciliation

Time to full migration6 weeks

Including parallel-run period and client communication campaign

6 weeks
to launch
Growth
plan
Southeast
region
Prop TradingChallenge InfrastructureUKAutomation

Capital Edge

Prop Trading Firm

United Kingdom & Europe

"Launched a full prop challenge infrastructure for £2,800/month all-in"

The Challenge

Capital Edge had been operating a prop trading challenge manually — using MT5 accounts, spreadsheets, and a third-party leaderboard plugin that broke regularly. Challenge rule enforcement was done by a full-time operations person checking accounts daily. Payouts took 2–4 weeks to process. They wanted to scale from 200 to 2,000 active challengers but couldn't without rebuilding the entire infrastructure.

The Solution

NaxTrader's Prop Firm plan gave Capital Edge a purpose-built challenge engine with configurable drawdown rules, consistency rules, news trading restrictions, and automated daily checks. The payout automation module reduced payout processing from weeks to same-day approval queues. A white-labeled mobile app let traders monitor their challenge stats in real time.

Before NaxTrader, scaling felt impossible — every new challenger meant more manual work. Now we just let the platform handle enforcement, payouts, and leaderboards. We focus on marketing.

James Hartley, Co-founder, Capital Edge Prop

Results

Operations headcount needed0.5 FTE → 0

Automated rule enforcement eliminated full-time monitoring role

Payout processing time14 days → 24h

Automated payout queue with configurable approval thresholds

Active challengers scaled10× growth

From 200 to 2,000+ within 8 months of launch

All-in monthly cost£2,800/mo

Including platform, mobile apps, and LP connectivity

3 weeks
to launch
Prop Firm
plan
United
region
Startup BrokerageMENAFast LaunchNo-Code Setup

Meridian FX

Startup Brokerage

UAE & MENA

"First client deposits within 11 days of signing the NaxTrader agreement"

The Challenge

The founding team at Meridian FX had brokerage operations experience but no technical team. Every vendor they spoke to quoted 3–6 months for setup, $15,000+ in integration fees, and a long list of third-party dependencies they'd need to coordinate themselves. They needed to be live quickly to capitalise on a regulatory window in the UAE.

The Solution

NaxTrader's onboarding team handled everything: domain configuration, SSL, Sumsub KYC integration, payment gateway setup (Praxis), LP bridge connection, and branded mobile app submission to the App Store. Meridian's team needed zero technical involvement during setup. The white-label was fully customised — logo, colours, and domain — within the first 48 hours.

We had almost no technical capability when we started. NaxTrader's team set everything up — we just reviewed and approved. Being live in 11 days instead of 6 months was game-changing for our first funding round.

Fatima Al-Rashid, Managing Director, Meridian FX

Results

Days to first client deposit11 days

From contract signature to live trading accounts accepting deposits

Technical staff required0

Entire launch managed by NaxTrader onboarding team

Setup cost$0

No setup fees on any NaxTrader plan

Clients in first 90 days180+

Including 23 IBs onboarded through the affiliate portal

11 days
to launch
Starter
plan
UAE
region
MT4 MigrationLatAmTradingViewLocalisation

TradeBridge Global

Multi-asset Broker

Latin America (Brazil & Colombia)

"Reduced client churn 28% by switching from MT4 to NaxTrader's TradingView terminal"

The Challenge

TradeBridge was running MT4 — not MT5 — and MetaQuotes had sunset new MT4 licence issuance entirely. Their web terminal was outdated, mobile apps were unbranded, and their top clients were increasingly migrating to competitors offering TradingView. Client churn was at 18% monthly for traders in the 25–35 age group who expected a modern charting experience.

The Solution

The full stack migration included TradingView-powered terminal, white-labeled iOS and Android apps in Brazilian Portuguese, Portuguese-language CRM interfaces, and integration with local payment processors for Pix and SPEI deposits. NaxTrader's multi-language support meant no custom development was needed for localisation.

Our Brazilian clients wanted TradingView, they wanted Pix, they wanted Portuguese support. NaxTrader delivered all three without us writing a single line of code.

Carlos Mendoza, CTO, TradeBridge Global

Results

Monthly client churn (25–35 cohort)18% → 13%

28% relative reduction within 3 months of TradingView launch

Mobile app installs (60 days)3,400+

Branded mobile app drove organic app store discovery

Local payment conversion rate+41%

Pix integration reduced failed deposit attempts vs wire-only

NPS score change+22 points

From 31 to 53 NPS — measured 90 days post-migration

5 weeks
to launch
Enterprise
plan
Latin
region

What our clients have in common

Across 50+ brokerages in 20+ countries, these are the patterns we see in every successful launch.

They wanted to move fast

Every client above launched in under 7 weeks. Traditional platform setups take 3–6 months. Speed-to-market is a competitive moat.

They were frustrated with legacy pricing

Volume-based fees and annual MT licence hikes were unpredictable. Fixed monthly pricing made financial modelling simple.

Their clients wanted TradingView

50M+ users already know TradingView. Offering it natively reduced onboarding friction and increased activation rates across all four clients.

They had minimal technical teams

None of the four brokerages above had an in-house engineering team. NaxTrader's managed infrastructure model made that irrelevant.

They needed IB and affiliate tools

Every brokerage uses IBs for growth. NaxTrader's built-in IB portal, commission tracking, and sub-IB tree replaced separate affiliate platforms.

They wanted white-label mobile apps

Branded iOS and Android apps were a requirement. NaxTrader includes them on Growth plans and above — no additional app development needed.

Your brokerage could be next

Book a 30-minute demo and we'll walk through what a migration or launch looks like for your specific market and setup.